Cancellation penalties apply to all travel including cruise, airfare and
land arrangements. Seabourn is not responsible for cancellation penalties
imposed by airlines or other transportation carriers, tour and ground
service operators or hotel properties. We recommend that
Cheap Luxury Cruises must telephone Seabourn's Reservation Department to
cancel your reservation.
Refunds
Before a determination regarding a refund can be made, all cruise and air
documents must be returned to Seabourn Cruise Line, 6100 Blue Lagoon Drive,
Suite 400, Miami, Florida 33126. Partial use of cruise, airfare, hotel and
land extensions does not qualify a passenger for a refund. All refund
requests pertaining to cruise, land and air are subject to final review by
Seabourn.
Optional Travel Insurance
We strongly recommend that all passengers purchase comprehensive Trip
Cancellation/Interruption Insurance for the full purchase price of the
cruise as well as air and/or land program costs. Your travel agent can
provide additional information about Seabourn's optional Travel Insurance
Program, Seabourn Shield™ that has been specially designed and economically
priced exclusively for our passengers.
Baggage and Valuables
Though we take all reasonable care in the handling of baggage, Seabourn's
responsibility for lost, damaged or misplaced baggage and other personal
property is limited by the Passage Contract. Seabourn is not responsible for
camera equipment, jewelry, cash or other similarly fragile and valuable
items contained in checked or unchecked baggage. These items as well as
medications or prescriptions should be carried on and off the ships by the
passengers themselves. Safe-deposit boxes or in-room safes are available
free of charge on board. For your safety, all passengers and all baggage are
screened and searched.
Children Traveling with an
Adult
Children under 18 years of age must be accompanied by an adult and if that
adult is not a parent or legal guardian, written permission from the parent
is required. No child under the age of one year will be accepted as a
passenger.
Embarkation/Disembarkation
The ship will be available for embarkation two hours before the scheduled
sailing time noted on the itinerary sent with final documents. On
disembarkation day, staterooms must be vacated two hours after the scheduled
arrival time, unless otherwise agreed by the Hotel Manager. Passengers
making their own air arrangements should allow 3 to 4 hours for transfer
time to the airport once customs and immigration clearance has been
completed.
Physical Disability
Seabourn has limited facilities aboard ship for passengers with
disabilities. Any person requiring special services, assistance, equipment
or accommodations must advise Seabourn Reservations Department at time of
reservation. The passenger will be informed whether early embarkation will
be necessary. Seabourn has a right to reject requested accommodation that is
not readily achievable. For safety reasons, passengers in wheelchairs cannot
be carried on launches in ports where the ship is at anchor. Upon
notification of disabilities, Seabourn Reservations will provide written
specifications detailing cabin and bathroom doorway widths and other
pertinent access limitations on board the vessels. Wheelchair-bound
passengers must be accompanied by a companion for access to all other areas
of the ship. Please note that wheelchair-accessible accommodations are
subject to availability and must be requested at the time of booking.
Special Diets
If passengers have special dietary needs, Seabourn must be advised at time
of booking or, at the latest, four weeks before sailing. Every effort will
be made to comply.
Inclusive Air Program—World
Cruise Bookings
World Cruise Fares include round-trip air transportation between selected
air gateway cities in the U.S. and Canada and the airports closest to the
ports of embarkation/disembarkation. Guests will enjoy air transportation in
Economy Class, Business Class or First Class depending on number of days
reserved, plus transfers between the airport and the ship or Seabourn hotel.
(If the guest has also purchased an optional hotel extension from Seabourn,
only one transfer program is provided and there is no credit for the
duplicate service.) Seabourn reserves the right to select the air carrier,
routing and schedule and to substitute charter flights for scheduled air or
vice versa. Flight itineraries will be provided approximately 90 days before
sailing. Seabourn reserves the right to withdraw any gateway city at any
time, but will protect those guests under deposit or final payment. Air
tickets from Seabourn limit your ability to exchange, endorse or make
changes. Seat assignments, special meals and frequent flyer awards are the
sole responsibility of the guests. Some airlines may not honor frequent
flyer miles for flights on Seabourn fares. Guests are responsible for any
cost of replacing lost air tickets. Class of service, flight itineraries and
fares are subject to change. Guest air cancellations are subject to a $75
penalty, per person.
Subject to availability, changes to
air service purchased from Seabourn may be permitted at an extra cost.
Requests for customized air and additional services should be submitted in
writing to Seabourn's Air/Sea Department no later than 90 days prior to
sailing. The first request will not incur a $75 administrative fee but
passengers will be responsible for any additional charges as required by the
airlines. All subsequent changes will incur a $75 administrative fee, in
addition to any charges imposed by the airlines. Once a ticket has been
issued, a $50 fee applies if tickets must be reissued.
All airline tickets issued by
Seabourn Travel Service are refundable only to Seabourn. Baggage allowance
is governed by airline regulations and any baggage exceeding those
regulations will be subject to charges set by the airlines. Claims for lost
or damaged baggage must be submitted to the airline.
Seabourn Travel Service can also
make independent air arrangements by securing your requested choice of
carrier, class of service and schedule, for which additional charges may
apply.
Optional Air
Program—All except World Cruise Bookings
At the time of booking, quotations may be available for roundtrip air
transportation between selected air gateway cities in the U.S. and Canada
and the airports closest to the ports of embarkation/ disembarkation.
Quotations may include negotiated airfares in Economy, Business Class, First
Class and Concorde as well as transfers between the airport and the ship or
Seabourn hotel. (If the guest has purchased both the Preferred Air Option
and an optional hotel extension from Seabourn, only one transfer program is
provided and there is no credit for the duplicate service.) Seabourn
reserves the right to select the air carrier, routing and schedule and to
substitute charter flights for scheduled air or vice versa. Flight
itineraries will be provided with the preliminary documents approximately 90
days before sailing. Seabourn reserves the right to withdraw any gateway
city at any time, but will protect those guests under deposit or final
payment. Air tickets from Seabourn limit your ability to exchange, endorse
or make changes. Seat assignments, special meals and frequent flyer awards
are the sole responsibility of the guests. Some airlines may not honor
frequent flyer miles for flights on Seabourn fares. Guests are responsible
for any cost of replacing lost air tickets. Class of service, flight
itineraries and fares are subject to change. Cancellations by guests are
subject to a $75 penalty, per person.
Subject to availability, changes to
air service purchased from Seabourn may be permitted at an extra cost.
Requests for deviations and additional services should be submitted in
writing to Seabourn's Air/Sea Department no later than 90 days prior to
sailing. A $75 administrative fee will apply to anyone requesting pre-paid
tickets or anyone wishing to change arrangements within 90 days of
departure. Once ticketed an additional $50 reissue fee will apply,
regardless of when change is made.
The administrative fees will be in
addition to any charges imposed by the airlines. All airline tickets issued
by Seabourn are refundable only to Seabourn. Baggage allowance is governed
by airline regulations and any baggage exceeding those regulations will be
subject to charges set by the airlines. Claims for lost or damaged baggage
must be submitted to the airline.
Seabourn Travel Service can also
make "independent air arrangements" by securing your requested choice of
carrier, class of service and schedule, using published airline tariffs.
Optional
Hotel/Land Extensions--Changes/Fees
A $75 per person administrative fee will be applied to anyone wishing to
change arrangements within 90 days of departure.
Services Provided by
Independent Contractors/Shore Excursions
All shoreside tours and services described in this brochure are provided by
independent contractors. Seabourn shall have no obligation or liability of
any kind to passengers for acts or omissions in connection with or arising
out of arrangements with independent contractors, including but not limited
to airline carriers, ground-tour operators, hotels and onboard physicians
since they are neither agents for nor employees of Seabourn.
International Travel Documents
and Health Information
It is the passenger's obligation to obtain a valid passport, visas and
public health documents for all applicable ports of call and overland tour
destinations. Consult your travel agent for advice on such requirements.
Passengers will be sent preliminary cruise documents approximately three
months prior to departure. These will contain a visa application package
from a reputable visa service agency so that passengers may avail themselves
of this service.
Vaccination/immunization requirements vary considerably depending on the
area of the world visited, and are subject to change at any time. We suggest
that passengers traveling outside of their country of residence consider
immunization against Hepatitis A, Typhoid, Polio, Diphtheria and Tetanus. An
international certificate, approved by the World Health Organization, is the
best medium for verification that inoculations and vaccinations have been
satisfactorily performed, and is accepted by health officials at all ports
of call. We strongly recommend that all passengers contact their personal
physician, the Department of Public Health or the Centers for Disease
Control to obtain expert medical immunization recommendations for their
intended itinerary and travel plans and to specifically address Malaria and
Yellow Fever requirements in time to receive any necessary
vaccinations/immunizations and for them to take effect.
The information published herein is in effect at the time of publication
(10-19-01) and subject to change at any time at the discretion of Seabourn.
